Synect GEO
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SynectGEO · Legal

Cancel your purchase

Last updated: 30 September 2026

If you are a consumer in the EU/EEA, you have 14 days to cancel a purchase of SynectGEO, without giving a reason. You can do that right here, or by any other clear statement to us.

1. Cancel your contract

Give your name and the email address you bought with, then press Confirm cancellation. We email you a confirmation showing what you sent and the date and time we received it.

We find your purchase by this address and send your confirmation to it.

Only if you have more than one: a receipt number, the date you paid, or “my subscription”.

Your statement: “I cancel my contract with SYNECT LIMITED for SynectGEO.”

You don’t need to give a reason.

2. What happens next

We refund any amount due to your original payment method without undue delay, and in any case within 14 days of receiving your notice.

Because SynectGEO is supplied immediately at your request, if you asked us to start during the cancellation period we may deduct the value of what you actually used:

  • Subscriptions: you pay only for the service already supplied, in proportion to what you used; we refund the rest.
  • Credit top-ups: we refund unused credits. Credits you already used are not refunded, because the corresponding reports were delivered to you at your request.

Full terms: Refunds & consumer rights.

3. Model withdrawal form

You may use this form, but you don’t have to: any clear statement of your decision to withdraw is enough.

To SYNECT LIMITED, The Tara Building, 11-15 Tara Street, Dublin 2, D02 RY83, Ireland, hello@synectgroup.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service: ____________________

Ordered on (*): __________ · Name of consumer(s): __________ · Address of consumer(s): __________ · Signature of consumer(s) (only if this form is notified on paper): __________ · Date: __________

(*) Delete as appropriate.

4. Business customers

SynectGEO is intended for business use. If you are buying for purposes related to your trade, business, craft or profession, you are not a consumer and the statutory right of withdrawal does not apply, but you can still cancel a subscription at any time from Settings → Billing & usage.