SynectGEO · Legal

Terms of Service

Last updated: 28 June 2026

These Terms of Service (“Terms”) govern your access to and use of SynectGEO at synectgeo.io. By creating an account or using the service you agree to these Terms. If you do not agree, do not use the service.

1. Parties

Provider: SYNECT LIMITED (CRO 814346), The Tara Building, 11-15 Tara Street, Dublin 2, D02 RY83, Ireland.
User: the individual or business accessing synectgeo.io.

2. Service Description

SynectGEO is an AI visibility tracking and GEO/AEO analytics platform. It queries third-party AI assistants (ChatGPT, Gemini, Claude, and Perplexity) on behalf of users and returns scored visibility reports.

3. Early Access

SynectGEO is currently in Early Access. Features, pricing, and availability may change. Early Access users may experience interruptions, data loss, or feature changes without prior notice. SYNECT LIMITED makes no guarantee of service continuity during Early Access.

4. Acceptable Use

You must not:

Submit brands, URLs, or prompts that infringe third-party intellectual property.
Use the service to generate reports on individuals (natural persons) for profiling purposes.
Attempt to reverse-engineer, scrape, or extract data in bulk from the platform.
Use the platform for any purpose prohibited by applicable law.

5. Use of Artificial Intelligence (EU AI Act, Article 50)

SynectGEO uses artificial intelligence to generate visibility scores, sentiment analysis, competitive analysis, and actionable recommendations. All outputs are AI-generated and should be treated as informational. SYNECT LIMITED does not guarantee the accuracy of AI-generated scores or recommendations. Users should apply their own professional judgment before acting on any report.

This disclosure is provided in compliance with EU AI Act Article 50 (Regulation (EU) 2024/1689). SynectGEOis a Limited-Risk AI system: it is an analytics/reporting tool, it does not make automated decisions affecting individuals’ rights, and it does not process biometric, health, or employment data.

6. AI Outputs — Accuracy Disclaimer

AI visibility scores are based on a sample of AI assistant responses at the time of the query. AI assistant outputs change frequently. Scores should not be relied upon as definitive measurements of brand visibility. SYNECT LIMITED accepts no liability for business decisions made based on SynectGEO reports.

AI assistants may return inaccurate content about brands, and web-grounded modes (e.g. Perplexity) return third-party URLs as citations. Such citations are returned by the third-party AI and are not endorsed by SYNECT LIMITED; competitive analysis is provided for informational purposes only and is not a statement of fact by SYNECT LIMITED.

7. Third-Party AI Platform Dependency

SynectGEO depends on third-party AI platforms (OpenAI, Google, Anthropic, Perplexity). SYNECT LIMITEDhas no control over these platforms’ availability, accuracy, or policy changes. Service interruptions caused by third-party platform outages are outside SYNECT LIMITED’s control.

8. Intellectual Property

All SynectGEO software, branding, scoring methodology, and report formats are the intellectual property of SYNECT LIMITED. Reports generated for a user’s own brand are the user’s property. Reports referencing competitor brands are provided for informational purposes only.

9. Limitation of Liability

To the maximum extent permitted by Irish law, SYNECT LIMITED’s total liability for any claim arising from use of SynectGEO shall not exceed the amount paid by the user in the 12 months preceding the claim (or €0 during Early Access). SYNECT LIMITED is not liable for indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

11. EU Consumer Rights

If you are a consumer in the European Union, you may have a 14-day right of withdrawal from any paid subscription. This right applies from the date of purchase. To exercise this right, contact hello@synectgroup.com.

(Billing is not yet live; this right applies once paid subscriptions are available.)

12. Privacy & Cookies

Your use of SynectGEO is also governed by our Privacy Policy and Cookie Policy.

13. Contact

Questions about these Terms? Contact SYNECT LIMITED at hello@synectgroup.com.