Contact
Every email goes to a real person on the team, who writes or approves every reply. An AI service (Anthropic, USA) sorts incoming email and drafts some replies. Pick the channel that fits so it lands with the right context.
- hello@synectgroup.com
Support & general
Product questions, account help, feedback, partnerships. We usually reply within one business day.
- hello@synectgroup.com
Privacy & data requests
Access, export, correction, or erasure requests under GDPR. We respond within 30 days, usually much faster. You can also export or delete your account yourself from Billing & plans.
- hello@synectgroup.com
Security
Report a vulnerability or security concern. Please include steps to reproduce; we'll acknowledge quickly and keep you posted.
SynectGEO is operated by SYNECT LIMITED (CRO 814346; VAT No. IE 4734166RH), The Tara Building, 11-15 Tara Street, Dublin 2, D02 RY83, Ireland.
If we can’t resolve a data-protection concern, you can lodge a complaint with the Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland (www.dataprotection.ie).